Shipping Policy
Last Updated: Jan 29, 2026
Thank you for shopping with Vibeora. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment is successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high order volume, processing times may be slightly delayed.
If there is a significant delay in processing your order, we will contact you via email.
Shipping Destinations
We currently ship to most countries worldwide.
If we are unable to ship to your location, you will be notified before your order is processed.
Shipping Times
Estimated delivery times are as follows:
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Europe: 8–18 business days
- Rest of the World: 10–20 business days
Please note that delivery estimates are not guaranteed and may vary due to customs clearance, weather conditions, carrier delays, or other factors beyond our control.
Shipping Costs
We proudly offer free shipping on all orders.
No additional shipping charges will be applied at checkout unless otherwise stated.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Tracking updates may take several days to appear after shipment depending on the carrier.
Customs, Duties, and Taxes
Customers are responsible for any customs duties, import taxes, or other fees imposed by their local authorities.
Vibeora is not responsible for delays caused by customs procedures.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Vibeora is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us as soon as possible at support.vibeora@gmail.com.
Lost, Stolen, or Delayed Packages
If your package is significantly delayed, lost in transit, or arrives damaged, please contact us at support.vibeora@gmail.com.
We will work with the shipping carrier to investigate the issue and assist you in finding a suitable resolution.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging.
We will review the case and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us:
Vibeora
Email: support.vibeora@gmail.com
Website: https://getvibeora.com